Welcome To Prohormones
Established in 2012, We have been at the heart of health & wellness supplementation in the UK for over a decade. Manufacturing all products in our state of the art manufacturing facility and shipping all products in house, ensures we are always in stock and can get your order shipped quickly and efficiently. No matter where you are our global network of couriers allows us to ensure we bring products to each corner of the World
At Pro-Hormones we not only specialise in products for Hormonal health, but we cover every aspect of health & wellbeing supplements.
If we do not have a product on site you would like to try please contact us and we will endeavour to bring it to market.
Prohormones | Professionals in health .
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Frequently Asked Questions
I am a UK customer, when will I receive my order?
UK Mainland Customers:
Royal Mail orders will arrive in 2-3 working days.
DPD will arrive in 1 working day
*DPD will make one delivery attempt. If you’re not there, the driver will try to deliver your parcel to a nearby Pickup parcelshop so that you may receive your order as soon as possible.
For more information please check our Shipping Policy here: https://pro-hormones.co.uk/policies/shipping-policy
I am a USA Customer when will I receive my order
USA orders are shipped via USPS and typically take 4-6 working days to arrive,
I am an international customer, when can I expect to receive my order?
Any international customers using FedEx can check their tracking for a scheduled delivery date, usually FedEx will deliver within 3-7 working days depending on the locality and all delivery estimated times are subject to customs clearance/waiting times.
Any international customers using Royal Mail / National Mail Service can expect to receive their orders within 7-12 working days depending on the locality and are subject to customs clearance/waiting times.
For more information please check our Shipping Policy here: https://pro-hormones.co.uk/policies/shipping-policy
Can I amend or cancel my order?
Please get in touch with us via email at sales@pro-hormones.co.uk to discuss any amendments or cancellations. Alternatively, you can speak with us 9am-5pm on our live chat service Monday-Friday.
I have an issue with my order, what should I do?
Please get in touch with us via email at sales@pro-hormones.co.uk to discuss any issues you may have, if you are able to screenshot/provide an image to better illustrate your issue please attach these to the email. Alternatively, you can speak with us 9-5 on our live chat service Monday-Friday.
How do I track my delivery?
You will receive a shipping confirmation email 1-2 days after your order confirmation email is sent, you will receive a shipping confirmation/tracking link to view an estimated delivery time and to keep track of the route.
For further delivery information please check out our shipping page here:
https://pro-hormones.co.uk/policies/shipping-policy
If you have any issues with your tracking, please get in touch with us at sales@pro-hormones.co.uk quoting your order number and we’d be happy to help! answer.
What is the best product that suits my needs?
Our website has a range of products for everyone, you can shop on our website by goal or by category (Please see the drop-down section on the left-hand side for a full range of product needs). For more informative information, we have a blog section on our website which you can find here: https://pro-hormones.co.uk/blogs/news
Do you provide free delivery?
On UK orders above £60, you will qualify for Free 2-3 Working Day delivery.
Free UK Next Day Delivery is available on orders over £70
We offer Free USA delivery on orders over $100
How old is Prohormones?
Prohormones have been delivering highly dosed, premium supplements since 2008. We pride ourselves on ensuring all of our products are developed using clean and genuine ingredients that will help you achieve your goal. Need help choosing a product that will work for you? Don't hesitate to get in touch with our customer service team or reach out to us on the live chat which is available Monday-Friday - 9:30 am - 5 pm
Do you have an affiliate programme?
Yes we do, we recently launched it this year and you can join our team of affiliates today! Click the Affiliate Programme link to find out more: Affiliate Programme
